This method might not be available. The file manager of the office will enable the methods that suit the document best.

The signing procedure

  1. Open the mail you receive from "" and read the content carefully.

  2. Click on the link to get started with the document.
    • A link is secured and can only be used once.
    • If the error message "Your URL has expired." appears: click on the button "Request a new email".

  3. Read the document carefully and scroll to the end.

  4. Agree with the terms by placing a tick in the box and click "Start signing".
  5. Select the signing method "itsme Qualified Signature" and press the "Next" button.
    (optional, if multiple methods available)
  6. Type the legal statement exactly as shown and press the "Next" button.
    (optional, if requested)
  7. Enter your phone number linked to itsme for verification and press the "Send" button.
    • When you sign with itsme for the first time, you are asked to create a certificate. Click on "Create my certificate" and in the itsme app click on "Confirm".
  8. Open the itsme app on your mobile device to reveal the message "ORIS NV - Sign" and press the "Confirm" button.
    • Enter your security code in the app or confirm by fingerprint if your device supports it.
    • You may need to choose a symbol in the app which will appear on your computer screen as an additional security measure.

  9. The digital signature will be added and you will receive an automatic confirmation by e-mail.
  10. An automatic confirmation by e-mail follows when all parties have signed.