Error messages

"Your URL has expired."
The link is secured and can only be used once. Open the last link and use the "Request a new email" button to obtain a new link via email. ...
Wed, 2 Oct, 2024 at 11:17 AM
"Something went wrong."
An unspecified error occurred. We recommend that you close all browser windows containing this document and allow time for the 'sessions' to close a...
Wed, 2 Oct, 2024 at 11:17 AM
"The document is currently being signed by someone else."
There may be several reasons why this error message appears: the link to the document is open multiple times in the browser on 1 or more devices the user...
Tue, 6 Jul, 2021 at 4:29 PM
"This document is unavailable."
The document has already been signed, expired, revoked, rejected or deleted. Does this message appear after a failed signature attempt? We recommend to ...
Tue, 6 Jul, 2021 at 4:27 PM
"You are not mandated to sign."
No mandate has been appointed or your contact details do not correspond to any mandate in this document.
Mon, 5 Jul, 2021 at 5:14 PM